December 5th, 2013 Filed under: exceptional customer service — Good Customer Service Author
I was looking through some old posts and found this question. I thought it was a good one so I wanted to post an answer here. The question comes from ‘impaKt’:
The job is Coast Mountain Sports, it’s an outdoor specialty store that provides canoes, kayaks, outdoor clothing, camping equipment. This is what I have for my career objective/Opening statement: Position as a Sales Associate where understanding of outdoor recreation will help benefit customers. Can demonstrate exceptional interpersonal and communication skills (greet, consult, up-sale); build positive, effective customer relationships. The part I’m focusing on is this line:”Position as a Sales Associate where understanding of outdoor recreation will help benefit customers.” The word recreation doesn’t seem to fit well, seeing from my description of the job, what would be a better word instead of recreation? I thought of “sports” but that’s too generalized. Please help!
Answer: Probably better to reword it a little. Maybe something like” to use my knowledge of and experience in outdoor recreation and activities to provide customers with accurate information and service” I dont think the word recreation sounds strange at all, i mean, essentially… thats what it is Then probably use another paragraph to outline your customer service skills, customer interaction skills, ability to build rapport with customers etc, as that is more generalised.Hope this helps!
Tagged:Other – Careers & Employment